Shipping Policy
Thank you for shopping with us! We want to ensure you have a seamless experience with your orders. Please read our shipping policy carefully.
Processing Time
- All orders are processed within 1-5 business days.
- You will receive a confirmation email once your order has been processed and shipped.
Shipping Methods
We only offer a standard shipping option and shipping times may vary based on your location.
Estimated delivery times are as follows:
- United States: 7-10 business days
- Worldwide: 10-15 business days
Shipping Rates
We offer Free shipping on all orders, but additional customs fees may apply based on your country's regulations.
Tracking Your Order
Once your order has shipped, you will receive an email with tracking information to monitor your shipment.
Issues with Your Order
If you encounter any issues with your order, please contact us within 14 days of delivery. We will do our best to resolve any concerns.
Furniture & Oversized Items
Please note that shipping is only available within the USA due to the size and weight of these products. Unfortunately, we do not offer international shipping for furniture or heavy items at this time. If you have any questions or need assistance with your order, feel free to contact us!
Contact Us
For any questions or concerns about shipping, please reach out to our customer service team at thewestdecor@gmail.com or through our contact form.
Thank you for choosing The West Decor!